Cheshire & Merseyside Mental Health Crisis Helplines
Cheshire & Merseyside NHS Trusts have launched new mental health helplines for people in need of mental health crisis support.
Open 24 hours a day, seven-days a week, they are available to people of all ages including
children and young people who need urgent mental health support.
The helplines are part of the NHS Long Term Plan to improve access to mental health support.
Originally due to go live next year, they have been fast-tracked to be available to support local people during the Covid-19 pandemic.
The helplines are now the first port of call for mental health help –operated by people in your local area who will know how best to support you. If you call NHS 111 you may have to wait longer for help and will be re-directed to your local service.
A&E and 999 are not the best places to get help for the majority of mental health problems
However still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance
Mersey Care MH Trust
Call 0151 330 7332 Adults
Alder Hey Crisis Care Team
Call 0151 293 3577 Children & Young People in Liverpool & Sefton
North West Boroughs Healthcare Trust
Call 01925 275309 (1) for Adults (2) for Children & Young People
Service updates can be found at https://www.nwbh.nhs.uk/changes-to-our-service